Shipping Policy

We are currently shipping to Canada and USA only. All orders should arrive within 1-6* business days anywhere in Canada and 2-4* weeks in USA after processing is done at our end. Once your order is processed, we will charge your credit card and you will be e-mailed your tracking number. All orders are shipped through our shipping partner chosen by customer at the time of checkout.
(*Delivery times are approximate and based on information from the shipment carrier. There might be a delay in shipping which is beyond C2C Healthcare Inc.’s (Refine Naturals) control. During Holiday Season it might take longer than usual to process which is also beyond C2C Healthcare Inc’s (Refine Naturals) control. The delivery date of your order depends on when the order leaves our shipping center, the destination address for the item and the shipping method.)

Damages

C2C Healthcare Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy 

Our Return Policy provides detailed information about options and procedures for returning your order.